Refund policy

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your order to request a return.

To be eligible for a return, items must be in their original condition, unworn, unwashed, unused, with all tags attached, and in the original packaging. You will also need your receipt or proof of purchase.

To initiate a return, please contact us at autograph.wear@gmail.com. Returns sent without prior approval will not be accepted.

Please note that customers are responsible for all return shipping costs. Return shipping fees are non-refundable.

Once your return request is approved, we will provide instructions on how and where to send your package.

Return Fees

A 10% restocking fee will be deducted from the refund amount for all approved returns. This fee covers handling, inspection, and processing costs.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery at autograph.wear@gmail.com so we can review the issue and arrange a suitable resolution.

• Items that show signs of wear, use, washing, alteration, or damage caused after delivery

• Certain items featuring specific embellishments, decorations, accessories, or special fittings may not be eligible for return.

If you are unsure whether an item is eligible for return, please contact us before placing your order.

Exchanges

We do not offer direct exchanges. If you would like a different size or style, please return the eligible item and place a new order separately.

European Union 14-Day Cooling-Off Period

For orders delivered within the European Union, customers have the right to cancel or return their order within 14 days of receiving the goods without providing a reason.

Returned items must be in their original condition, unworn, unused, with tags attached, and in the original packaging. Customers remain responsible for return shipping costs and the applicable restocking fee.